Information We Collect:
When you use the Khedmah application, we may collect the following types of information:
This includes your name, contact details (such as email address and phone number), and payment information (debit card, ATM card, bank transfer details) for processing payments.
Information about the services you book through the App, including service details, date, and location.
Information about your interactions with the App, including app usage, features used, and preferences.
Your device's location information (with your consent) to provide location-based services.
Any communication between you and our customer support, feedback, and survey responses.
How We Use Your Information:
We use the collected information for various purposes, including:
To process and fulfil service bookings, communicate with service providers, and deliver requested services.
To process payments securely and handle refunds.
To address your inquiries, feedback, and provide assistance.
To analyze usage patterns, gather insights, and enhance user experience.
Marketing and Promotions:
To send you relevant offers, promotions, and updates about our services (with your consent where required).
To comply with legal obligations and respond to legal requests.
We take data security seriously and implement reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
We may share your information with third parties under the following circumstances:
We may share information with service providers to fulfil your requested services.
Your payment information is securely shared with payment processors to process transactions.
We may disclose information to comply with legal obligations, protect our rights, and respond to legal requests.
You can manage your communication preferences and opt-out of marketing communications.
You can access, update, or delete your personal information by contacting us.
Khedmah is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.