Privacy Policy for khedmah Application


Thank you for choosing Khedmah, your go-to application for booking a wide range of services to simplify your daily life. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information when you use the Khedmah application.

Information We Collect:

When you use the Khedmah application, we may collect the following types of information:

Personal Information:

This includes your name, contact details (such as email address and phone number), and payment information (debit card, ATM card, bank transfer details) for processing payments.

Service Requests:

Information about the services you book through the App, including service details, date, and location.

Usage Data:

Information about your interactions with the App, including app usage, features used, and preferences.

Location Information:

Your device's location information (with your consent) to provide location-based services.

Communication Data:

Any communication between you and our customer support, feedback, and survey responses.

How We Use Your Information:

We use the collected information for various purposes, including:

Providing Services:

To process and fulfil service bookings, communicate with service providers, and deliver requested services.

Payment Processing:

To process payments securely and handle refunds.

Customer Support:

To address your inquiries, feedback, and provide assistance.

Improving Services:

To analyze usage patterns, gather insights, and enhance user experience.

Marketing and Promotions:

To send you relevant offers, promotions, and updates about our services (with your consent where required).

Legal Compliance:

To comply with legal obligations and respond to legal requests.

Data Security:

We take data security seriously and implement reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Data Sharing:

We may share your information with third parties under the following circumstances:

Service Providers:

We may share information with service providers to fulfil your requested services.

Payment Processors:

Your payment information is securely shared with payment processors to process transactions.

Legal Requirements:

We may disclose information to comply with legal obligations, protect our rights, and respond to legal requests.

Your Choices:

You can manage your communication preferences and opt-out of marketing communications.

You can access, update, or delete your personal information by contacting us.

Children's Privacy:

Khedmah is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be effective when posted within the App.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at

By using the Khedmah application, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.